# Clubfactory

Hi Club Factory Team,

I want to make an official complain against your wrong product delivery and moreover denied to pickup the material also from my address. dresses for party
I need immediate resolution and need refund against my complete order.

Here I'm sahring you all details for your kind reference.

Order No. # SO11641572
Courier Consignment No. # Delhivery Courier (AWB: 1540316349700)
Product Delivery Date: 19th January 2018 afternoon.
Payment Made: INR 2507.71

Products Ordered:
1. Casual Sleeve Long Dress [Color: Dark Purple; Size: M; Qty: 1]
2. Kids Floral princess Party Dresses [Color: Rose Red; Size: 100CM; Qty: 1]
3. Vintage Evening Party Dress [Size: M]

Issue found in Received Procuct:

1. Casual Sleeve Long Dress -- I have received the product in WRONG COLOR. I have received "LIGHT PURPLE" in spite of "DARK PURPLE".
2. Kids Floral princess Party Dresses -- Unfortunately the size is very small and not fit for my baby.
3. Vintage Evening Party Dress [Size: M] --- Fitting issue and the product material is not as per the expectation.

Requesting you to let me know how to get the refund. I have even uploaded the video during the package opening.

The Consumer Complain Details:

https://www.consumercomplaints.in/club-factory-product-disc…